Privacy Policy

Data handled

We may handle information voluntarily provided in messages, questionnaire answers and visitor notes. Risk Lab and SKALA Match process answers in the browser until the visitor chooses to share a summary through WhatsApp.

Purposes

We use this information to present compatible options, answer requests, improve the site experience and direct requested support.

Measurement and technologies

When configured, Google Analytics 4 and Meta Pixel receive technical and aggregated navigation and conversion events. Complete questionnaire answers and personal data are not sent to these tools.

Third parties and transfers

WhatsApp, Instagram, Google Analytics, Meta and Vercel links may lead to external services governed by their own policies. Visitors decide when to open those services.

Retention and security

This implementation does not identify a proprietary database. Information sent directly through external channels is subject to the support process and the policies of those channels. We apply technical controls available in hosting and code.

Rights and contact

For questions about personal data, contact skala.bms@gmail.com. Requests are reviewed under applicable law and the information actually available.